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Posted 4h agoLifeplus House, St Neots - Hybrid

French Speaking Customer Care Administrator

MiddleHybrid (Lifeplus House)Salary undisclosed
Job Description

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.

We manufacture and distribute high quality nutritional supplements directly to our customers all over the world.  We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.

At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.

The opportunity

We're looking for a Customer Care Administrator to provide excellent customer service to our network, handling queries, resolving a wide range of customer requests and processing orders and changes. As a first point of contact for Lifeplus, you'll play an important role in representing our values and supporting positive customer relationships.

You'll handle both incoming and outgoing calls, using our Puzzel ticket management system to manage customer requests in line with company policies and service levels. You'll also have opportunities to build relationships with customers, support retention and contribute to the ongoing deve

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