Salesforce Administrator
MiddleOn-site (Austin)Salary undisclosed
Job Description
About the Job
Salesforce is the engine behind how Lightspeed runs - and we need someone to keep it humming.
As our Salesforce Administrator, you’ll own the day-to-day of our Salesforce platform: user setup, data quality, reports and dashboards, automation, and the projects that make our internal teams faster and smarter. You’ll report to our Senior Director, MIS, with technical mentorship from our Salesforce Product Manager. This is a hands-on role for someone who wants to own the platform, not just tickets - and grow into bigger automation, integration, and AI-driven work as you go.
As the Salesforce Administrator, you will:
- Be the go-to for Salesforce support - triaging, resolving, and escalating tickets, and driving issues to resolution
- Keep the platform running clean - user admin, data hygiene, reports, dashboards, and declarative automation
- Own projects end to end - configuration, testing, documentation, deployment
- Help us work smarter - supporting AI-driven automations and integrations across Salesforce and connected tools
About the Role
Essential functions (not exhaustive, may be supplemented):
- Serve as primary point of contact for Salesforce service desk
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