Senior Human Factors Engineer I/II, Robotics

Your Impact at LILA

You will be the human-factors voice for Robotics, working on the software that runs Lila's autonomous labs. Partnering with software engineers and researchers, you'll make its most demanding surfaces — simulation, research operations, orchestration, and SCADA-style monitoring — clear, safe, and trustworthy under pressure, directly shaping how fast the factory runs and how few mistakes it makes.

What You'll Be Building

• Lead usability research: run contextual inquiry, task analysis, and usability testing to ground UI decisions in real workflows.
• Design for high-stakes displays: shape information architecture and interaction patterns for high-density orchestration and SCADA-style monitoring where situational awareness is paramount.
• Prototype and validate: build Figma prototypes and testable flows for simulation, lab, and capacity-planning UIs, then iterate from evidence.
• Design human-in-the-loop workflows: define how operators supervise, intervene in, and trust automated and AI-driven processes.
• Partner with engineering: embed with the software engineers who build these UIs, translating research into specs, patterns, and design-system contributions.
• Champion accessibility: set and uphold accessibility and interaction standards as the platform grows.

What You'll Need to Succeed

• UX research depth: 4–8 years in UX research or human factors for complex operational, industrial, or scientific software — this is a research-first role.
• Operational-display design: high-density, high-stakes interfaces such as control rooms, monitoring dashboards, or data-heavy tooling.
• Core research methods: contextual inquiry, task analysis, and usability testing, turned into clear direction.
• Interaction & IA craft: strong information-architecture and interaction-design skills, with prototyping in Figma or equivalent.
• Human-in-the-loop & situational awareness: designing for operator supervision and error prevention.
• Cross-functional communication: partnering with engineers and domain experts and defending design decisions with evidence.

Bonus Points For

• Human factors in regulated, safety-critical domains: systems-engineering rigor and prior HF/UX work in aerospace, manufacturing, or healthcare/life sciences. Grounding in ISO 9241-210 (human-centred design) or WCAG 2.2 (accessibility) a plus.
• Scientific or lab context: laboratory, robotics, manufacturing, or other regulated/operational environments.
• SCADA & control systems: familiarity with control-room HMI design (ANSI/ISA-101), SCADA, or MES interfaces (you'll design the UI, not own the system).
• Quantitative methods: survey design, behavioral analytics, or other quantitative research alongside qualitative work.
• AI-driven interfaces: designing interfaces for AI-assisted or autonomous workflows.