Charter Manager
MiddleOn-site (New York)Salary undisclosed
Job Description
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
POSITION SUMMARY
The Charter Account Manager is responsible for the end-to-end management and successful execution of an assigned portfolio of Lindblad Expeditions full-ship charter partnerships. Serving as the primary relationship manager for charter clients, this role oversees contractual implementation, cross-functional planning, customization, financial coordination, and onboard execution.
The Charter Account Manager works closely with internal stakeholders, senior leaders, shipboard teams, and charter partners to deliver exceptional charter experiences, resolve complex client needs, and support strong, long-term partner relationships and repeat business.
ESSENTIAL DUTIES
Cultivate strong working relationships with assigned portfolio of Lindblad Expeditions charter partners.
Serve as the primary point of contact for charter clients, responding to inquiries and requests in a timely, professional, and sol
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