Order Management & Inside Sales Analyst

Lindemann North America is seeking a highly organized and customer-focused Order Management & Inside Sales Analyst to assume ownership of the parts order cycle in its entirety. The successful candidate will deliver exceptional customer service to end customers and internal clients; is accountable for the receipt, entry and acknowledgement of customer parts orders, for the follow-up of deliveries through dispatch. Candidate further serves as the designated customer contact for parts order status and conducts scheduled parts order review meetings with assigned accounts.

This role reports to the Commercial Operations & Inside Sales Manager and works in close coordination with the supply chain, warehouse, and outside sales functions.

Principal Responsibilities

Order Processing

•    Receive, validate, enter and acknowledge customer parts orders in SAP, ensuring the correctness of part number, quantity, price, delivery date, Incoterms and payment terms.

•    Verify each order against the originating quotation, the published price list and the agreed commercial terms prior to confirmation and resolve an