Partner Success Manager
Partner Success Manager
Location: Birmingham, AL (in office)
Type: Full time
Compensation:
San Francisco: 85k Base + $30K annual bonus potential
Birmingham: $75K base + $30K annual bonus potential
Travel: ~15% to partner locations
Who We Are
We believe the future of technology is a conversation, not a click. Linq builds the infrastructure that lets businesses talk to customers through AI — in the channels where conversations are already happening: iMessage, RCS, SMS, and voice.
We're a small team, we ship code every single day, and we're just getting started.
The Role
This role owns partners after launch and throughout their experience with us. Once a partner is live, you become their main point of contact and know their integration and use cases inside and out.
Your responsibilities are focused on providing a high level of support and fostering real relationships. Partners lean on you when something goes wrong and when they're looking to do more with us. You'll own communication, understanding their needs, and staying with it until everything is handled. You'll need the technical acumen to reproduce issues and get far e