Head of Operations (Zürich, 100%)

We are hiring a Head of Operations

⏰ Start date: ASAP

📍Zürich, Switzerland (on-site, remote not possible)

🦾 Full-time (100%)

Loki Robotics’ mission is to make physical services an abundant commodity for everyone through robotics and physical AI. We build, deploy and operate expert robots with unique capabilities to automate commercial facility services at scale. We believe emergent capabilities in physical AI are unlocked by taking a straight shot to useful, performant robots deployed in the real world. We’re a tight team that takes initiative, operates with agency, and genuinely cares about doing outstanding work.

Your role

Every robot we produce has to be prepared, shipped, deployed, operated, serviced and improved in the field. As Head of Operations, you own that end to end. You are the execution engine that customers and the rest of Loki rely on to make deployments happen, and you build the operations organization that keeps getting better at it: more automated, more productized and spread across more roles and geographies as we scale.

What you will be doing

• Own deployment implementation: site assessments, customer kick-offs, onsite supervision, staff training,