IT Infrastructure & Cloud Engineer (2nd/3rd Line)
- Job Title: IT Service Delivery Engineer - L2/L3 Technical Operations
- Type: Full Time, Permanent
- Salary: £35,000
- Location: LondonEnergy EcoPark, Edmonton
About LondonEnergy:
LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London’s waste every year. We have a dedicated team of people working across our various North London sites, making a positive difference to the environment and the local community.
By processing household waste at our facility, we produce enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres.
About the role:
We are looking for an experienced and technically capable IT Service Delivery Engineer to provide advanced L2 and L3 technical support across LondonEnergy’s corporate, operational and multi-site technology environment. The role combines hands-on troubleshooting with service ownership, user support, cyber-aware operations, vendor coordination and continuous improvement.
You will act as a senior technical escalation point, taking ownership of complex incidents through to resolution and supporting a broad range of technologies including Microsoft 365, Microsoft Entra ID, Intune, endpoint management, networking,
