Posted 2h ago•Byron Center, MI
Customer Service Representative
MiddleOn-site (Byron Center)Salary undisclosed
Job Description
WHO WE ARE:
Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.
WHAT YOU WILL BE DOING:
POSITION SUMMARY
Located in our Byron Center office, our Customer Service Team is working in partnership with our customers and suppliers delivering superior products. This team serves as a call center for our Michigan market. Day-to-day responsibilities include:
- Building and maintaining excellent relationships with new and existing customers
- Quoting and order entry
- Answering incoming customer inquiries
- Customer support and timely problem resolution
- Processing customer returns & credits
- Occasional delivery scheduling
- Managing & maintaining inventory stock levels
- Creating raving fans of the Lumbermen’s brand
- Maintaining the
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