People Operations Manager
About Us
Lupa is building a category defining product the industry has never seen before.
We’re the AI-native operating system for veterinary practices and pet parents, replacing the fragmented, clunky systems vets have tolerated for years with a single intelligent platform for scheduling, client communication, clinical documentation, and AI-driven care guidance. Practices run more efficiently, vets get back to doing what they love, and pet parents feel more connected to their animals’ health than ever.
The traction speaks for itself: one of Europe’s top 100 AI startups with a team of 50 people, 10x growth in twelve months, the UK market leader, and now charging hard into the US and Europe. We have $25M in funding, 1M+ pets on the platform, and a buzzing HQ in Paddington, London.
This is a rare chance to join a rocket ship at exactly the right moment and we’re looking for exceptional people to help us fly it.
In this role, you will:
Own the employee lifecycle end-to-end, from offer through to exit and ensuring every stage is handled with care, accuracy, and speed
Build and run a best-in-class onb
