Key Account Manager (E-Commerce)

Job Description: Key Account Manager (E-commerce)

The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA’s e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.

Key responsibilities

Commercial management

• Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets.
• Build and execute commercial plans across direct-to-consumer and marketplace channels.
• Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy.
• Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks.
• Drive sell-out through effective campaign planning, trading actions, and demand generation.

Channel management

• Manage day-to-day operations of brand websites, marketplaces, and third-party e-retail platforms.
• Ensure product listings, content, visuals, navigation, and merchandising are accurate, optimized, and on-brand.
• Partner with regional, local, and brand