Onboarding Specialist - Austin (hybrid)

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. We're looking for an Onboarding Specialist to join our growing Client Success team. Do you love helping others succeed? Are you hyper-organized, project-oriented, and energized by juggling multiple priorities at once? If so, we'd love to speak with you. As an Onboarding Specialist, you'll guide the build-out and design of award-winning websites for the world's top luxury real estate professionals. You'll immediately build relationships with your clients, understand their business and vision, and translate that into action. As their primary point of contact through the first 2–4 weeks with LP, you are both a brand ambassador and a project manager — delivering a beautiful product with white-glove service all the way to launch. Essential functions of the role include: Managing a book of up to 50 active clients simultaneously from kickoff through website launch Running 3–4 client Zoom calls per day (45–60 minutes each) to gather input, set expectations, and move projects forward Translating client vision into actionable steps for internal teams, ensuring accuracy and quality Monitoring project timelines and proactively a