Coordinator, Regulatory Affairs

Company Description

WHO WE ARE

fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more. 

We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

MAIN JOB OBJECTIVE

The Regulatory Affairs Coordinator supports the day-to-day Operational Regulatory Affairs team in ensuring that fresh products meet all applicable regulatory requirements across global markets. Working under the direction of the Regulatory Affairs Senior Manager, this role coordinates submissions, supports compliance reviews for product packaging and claims, and maintains essential regulatory records, facilitating the adherence to market-specific requirements.

Job Description

JOB RESPONSIBILITIES

• Create ingredient listings and registration documentation (ie. Formulas, Specifications, CFS)
• Compile international registration documents and submit for relevant markets (EU, UK, USA, SEA, China)
• Complete registration notification process for new cosmetic formulas to be offered in USA, Canada, EU, UK.
• Maintain PIF completion tracker, partnering with key contacts to ensure all PIF documents are uploaded prior to product launch.
• Conduct first-pass review of packaging copy for compliance and flag issues.
• Review artworks against regulatory checklists to ensure global regulatory compliance
• Track updates to ingredient restrictions and maintain portfolio status in monitoring tool
• Support customer care with draft responses to regulatory/product inquiries
• Coordinate Cosmetovigilance activities, including case intake, tracking and follow up.
• Maintain templates, trackers, SOPs, and checklists.
• Escalate regulatory risks, gaps, and urgent issues to the Regulatory Affairs Senior Manager in a timely manner.

What you will learn in the first 6 months:

• Gain a comprehensive understanding of fresh’s internal regulatory processes, systems, and documentation workflows.
• Develop working knowledge of fresh’s global product portfolio and the regulatory requirements applicable across key markets.
• Meet cross-functional partners and start to build familiarity with collaboration processes.
• Learn how to manage and track global product registration timelines and documentation.
• Become proficient in artwork review.

What you will achieve in 12 months:

• Successful execution of registration requirements across all markets, meeting applicable timelines with minimal oversight.
• Contribute to process improvement initiatives within the Regulatory Affairs team, bringing forward proactive recommendations for more efficient ways of working.

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day.
• Light to moderate lifting may be required.
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.

Qualifications

PROFILE

You have:

• 0-2+ years of experience in Regulatory Affairs; cosmetics industry preferred
• Working knowledge of US, EU, and SEA Cosmetic Regulations
• Exceptional organizational skills and attention to detail
• Familiarity with other relevant non-cosmetic regulations (chemistry, packaging, environment, etc.)
• Strong project management skills
• Strong written and verbal communication skills
• Ambition to learn more, and a curious mindset
• Passion for the beauty and skincare industry
• A Sky’s the Limit mentality
• You have advanced skills in Microsoft Suite (Excel, Word, PowerPoint), Cognos, and Adobe
• Bachelor’s degree in a scientific field
• French and/or Mandarin language (preferred not required)

Additional Information

WHAT WE OFFER YOU

Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Flexible paid time off policy inclusive of Summer Fridays

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can’t access care
• Back-up dependent Care and Tutoring

Fresh and LVMH ‘Perks’ and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.

The salary range for this role is $70,000 - $90,000 USD.

This role is based in Jersey City, NJ. 

All your information will be kept confidential according to EEO guidelines.