Senior BI Analyst

Summary The Senior BI Analyst owns and delivers reporting solutions that support the CX organization (Customer Success, Support, Forms Design, Onboarding, and Knowledge and Enablement). This role works independently, end to end, from business requirement through finished, released report, with minimal oversight required from the Senior Manager. Responsibilities include gathering and translating stakeholder requirements into technical specifications, designing data models, building ETL pipelines, developing semantic models, and delivering reports within the Power BI platform. The role also owns the operational side of the reporting function: scoping work, tracking tickets, and coordinating releases.   Key Responsibilities   Report & Dashboard Development Gather and analyze business requirements from stakeholders, translating them into technical specifications and report designs within the Power BI platform. Build the resulting reports and dashboards Apply consistent formatting, naming, and design standards across deliverables Deliver ad hoc requests via Excel or an application's native reporting module (e.g., Salesforce Reports) when the request doesn't warrant a Power BI build.   Data Architecture & Modeling Architect source-to-target data models for new reporting domains using dimensional/medallion design principles Design semantic model structure: tables, relationships, and DAX measures   ETL & Pipeline Development Build and maintain Power BI dataflows across Bronze/Silver/