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Posted 3h ago•Johannesburg

Senior Manager, Clinical Care Operations

SeniorOn-site (Johannesburg)Salary undisclosed
Job Description
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview The Senior Manager, Clinical Care Operations is a key strategic leadership role within the International Care Operations department. Reporting directly to the Director of Care Operations, this role is responsible for the strategic oversight, alignment, and operational maturity of core clinical care delivery functions across our central international clinical teams. The Senior Manager moves beyond day-to-day tactical execution to lead through strategic map-building, cross-functional integration, and macro-level governance. You will oversee core, central, and adjacent clinical care delivery and case management functions. Your primary objective is ensuring these teams are positioned to drive scalable, high-quality care. In addition to driving excell

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