Customer Care Executive (Intern) - Ghana

We are looking for a Customer Care Executive to join our Customer Care department as we scale up and drive digital and financial inclusion across our markets.

Job Purpose

In this position, you will efficiently manage and respond to all customer inquiries received via phone. Your primary objective will be to provide comprehensive support regarding M-KOPA customer accounts or products, to achieve overall positive customer satisfaction through first-call resolution.

What will you do?

As part of your role, you will be tasked with handl