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Posted 1h ago•Nairobi
Customer Operations Officer - Insurance
MiddleOn-site (Nairobi)Salary undisclosed
Job Description
We are looking for an Insurance Customer Operations Officer to coordinate insurance coverage, manage end-to-end claims resolution, and support rider income protection as we continue to scale our Mobility division across Kenya.
''This role sits at the heart of our insurance and claims operations — ensuring every eligible rider has timely, compliant coverage, and that when incidents happen, claims move quickly, accurately, and with a positive customer experience throughout. If you’re a detail-oriented operations professional with experience in insurance or claims coordination and a strong service mindset, this role is for you.''
About Us
M-KOPA’s Mobility divis
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