Telesales Operations Associate

We are looking for a Telesales Operations Associate to join our Retention Team as we scale up and drive digital and financial inclusion across our markets.

About M-KOPA

M-KOPA has connected 10 million customers to life-changing technology and services, unlocking $2B+ in credit across Kenya, Uganda, Nigeria, Ghana, and South Africa. With 35,000+ field agents and 2,300+ employees, we've built one of Africa's largest asset financing platforms, one where 86% of customers report improved quality of life and 55% are accessing formal financial services for the first time. We call them Every Day Earners, and everything we build exists to expand what's possible for them.