Doula Navigator / Community Doula - Bilingual (Texas)

Malama leverages the best of technology and people to deliver exceptional care - we build novel biometric tracking and patient engagement tools that allow skilled Care Managers to provide high-touch care navigation and coordination for pregnant and postpartum mothers that improves health outcomes for mom and baby.

We’ve raised $9.2M in funding to date and are on target to hit profitability early this year. Our mission is to improve pregnancy-related outcomes beginning with conditions that disproportionately affect historically underserved groups.

We're seeking a Community Doula to use our tools to serve our members as their Maternity Care Navigators and build awareness of Malama in their local region. This role is pivotal in bridging the gap between providers, community-based organizations and patients, ensuring seamless execution of our policies and care protocols. If you're passionate about improving maternal health outcomes, comfortable doing outreach, love building relationships, closing equity gaps, and want to gain invaluable experience in care coordination, startup operations, and patient success, this position is for you.

Role Responsibilities

• Deliver Care Management to Meet Patient Needs - Conduct outreach, check-ins, and comprehensive assessments to identify and meet patient needs via phone calls, SMS, video calls, or in-person encounters; Assist patients with appointment setting, office visits