WFH Sr. Network and Systems Administrator - #35234

• Serve as senior escalation point for complex customer and help desk issues, ensuring timely resolution
• Lead infrastructure monitoring and reporting on health, traffic, performance, vulnerabilities and trends to management
• Evaluate and optimize existing systems to improve efficiency, scalability, and reliability
• Design and document workflows, system diagrams, and operational processes for IT and business alignment
• Architect solutions that balance innovation with financial and resource constraints
• Plan and implement enterprise network security, including firewall management, VPN configuration, host security, file permissions, and system integrity
• Manage user lifecycle including provisioning, de-provisioning, and access control across systems
• Provide technical guidance to help desk, NOC and Engineering teams
• Lead onboarding and IT orientation for new employees, ensuring smooth integration into company systems
• Drive innovation by researching, testing, and implementing new technologies to keep the company competitive
• Quote and scope client hardware requirements and projects.
• Creatively problem solve within the bounds of available financial resources

Requirements

• Degree in related field or equivalent applicable work experience
• 5+ years of progressive experience in network and systems administration, including help desk escalation and