Campaign Coordinator
Who We Are
MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
Are you a master orchestrator with a passion for seamless marketing operations and elevating client satisfaction? Do you thrive in a dynamic, collaborative environment where crystal-clear communication and meticulous coordination are paramount? At MAP, we're seeking a Campaign Coordinator who will serve as the essential operational bridge between our clients and our expert internal teams, ensuring flawless campaign delivery that consistently exceeds expectations and adheres to our global standards.
What will your day look like?
As our new Campaign Coordinator, you'll play a central role in nurturing client relationships and expertly coordinating the execution of impactful marketing campaigns across diverse channels. Your core responsibility will be to ensure impeccable alignment between client needs and our internal team's execution, all while upholding our uncompromising quality standards. More specifically, your tasks will include:
• Acting as the single point of contact for our valued local market stakeholders, providing help and guidance.
• Leading client calls to discuss strategic campaign plans, progress updates, and proactively address any concerns.
• Meticulously validating and processing client briefs and tickets in JIRA, ensuring every detail is captured.
• Expertly managing day-to-day task prioritization within the team to consistently meet critical deadlines.
• Participating in daily SCRUM meetings to foster team alignment, anticipate challenges, and swiftly resolve roadblocks.
• Rigorously reviewing proofs and target counts for client approval, ensuring accuracy and brand integrity.
• Proactively monitoring campaign timelines and escalating any potential delays with foresight.
• Maintaining precise records of hours on campaigns to ensuring transparency and accountability.
• Proactively identifying and resolving non-standard client requests, turning challenges into solutions.
Who are you going to work with?
At MAP, you'll collaborate with a diverse and exceptionally talented collective of professionals, including Campaign Specialists, Producers, Solution Experts, and Operations Managers. You'll also directly engage with local market representatives, client teams, and external stakeholders as needed, fostering robust partnerships. This cross-functional collaboration will empower you to contribute to truly impactful campaigns while significantly expanding your expertise in cutting-edge marketing technologies like JIRA, Confluence, Adobe, and Salesforce.
What will you bring to the table?
We're seeking someone who is proactive, profoundly service-oriented, and exceptionally organized. You thrive in a multi-stakeholder environment and excel at navigating competing priorities with grace, all while maintaining an unwavering attention to detail. To truly shine in this role, you should possess:
• A minimum of 1 year of experience in campaign coordination, project coordination, or a related field, demonstrating foundational expertise
• Familiarity with marketing technologies (e.g., JIRA, Confluence, Adobe, Salesforce) is preferred, showcasing your tech-savviness.
• Experience working in a fast-paced, dynamic environment, where adaptability is key.
• Exceptional verbal and written communication skills to liaise effectively and build strong rapport with clients and internal teams.
• Strong multitasking and time-management skills to expertly handle competing priorities and deliver consistently.
• A forward-thinking approach to anticipate client needs and proactively mitigate potential issues.
• In addition, you bring a positive mindset, a truly collaborative spirit, and a keen commercial awareness that allows you to deeply understand client goals and strategically identify opportunities for added value.
A leader in personalized customer experiences
MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
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WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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