Technical Trainer

Company Description

Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.

You will find our products at home improvement centers, big-box retailers, hardware stores, and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.
MAT can maintain consistent expertise and solutions across the entire supply chain. We’re experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service — we don't just make it happen, we ensure it happens with excellence.

 

We’re more than manufacturing, we’re MAT.

Job Description

This position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE holds a significant market share of the aftermarket braking segment. Offering a complete line of brake rotors, drums, and friction components, GRIE has created a reputation for supplying high-quality finished components to the off-road and heavy-duty vehicle market. This position is responsible for training the automotive brake pad customers. We are currently looking for a high-energy, dynamic individual.This role has responsibility for the Canadian region.

Key Responsibilities

Training Delivery

• Conduct technical training sessions across Canada.
• Deliver classroom and virtual training programs.
• Create and maintain training materials and curriculum.
• Facilitate regional and national training events.

Field Support

• Visit stores, commercial customers, and distribution facilities.
• Support field sales and commercial account teams.
• Conduct ride-alongs and customer visits.
• Provide technical product support and troubleshooting assistance.

Technical Expertise

• Act as the primary automotive technical resource.
• Present technical information to both technical and non-technical audiences.
• Stay current on automotive technologies and industry trends.

Relationship Management

• Build strong relationships with stores, commercial customers, suppliers, and business partners.
• Support supplier-sponsored training initiatives.
• Promote customer engagement and product awareness.

Reporting and Administration

• Track training activities and participation.
• Measure training effectiveness and business impact.
• Submit regular activity and performance reports.

Qualifications

Required

Experience

• Minimum five (5) years of automotive industry experience.
• Experience in automotive repair, dealership operations, aftermarket parts, technical support, or related field.
• Proven ability to deliver training and presentations.

Education

• Bachelor's Degree or equivalent combination of education and automotive experience.

Language Requirements

• Bilingual in English and French.

Technical Knowledge

• Strong knowledge of automotive systems and diagnostics.
• Understanding of aftermarket automotive products and applications.
• Ability to communicate technical concepts to diverse audiences.

Skills

• Excellent written and verbal communication skills.
• Strong presentation and facilitation abilities.
• Relationship-building and customer engagement skills.
• Proficiency with Microsoft Office and virtual training platforms.

Preferred Qualifications

• ASE Certification.
• Red Seal Certification.
• Previous Technical Trainer experience.
• Adult Learning or Instructional Training experience.

The salary range for this position is CAD $100,000 to CAD $110,000. Final compensation will be based on the selected candidate's experience, qualifications, and relevant skills.

Additional Information