Maven Agi logo
Posted Yesterday•Boston

Senior Software Engineer – Platform Team

SeniorOn-site (Boston)Salary undisclosed
Required Skills
TypeScriptNode.jsJava
Job Description

Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.

That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a person.

Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.


Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.


Position Ov

Similar Openings in Backend

View all in category➔