International Sales Support Coordinator

As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture.

The International Sales Support Coordinator at McLane Global plays a key role in supporting the International Sales Team by managing administrative, logistical, and customer service tasks.

Key Responsibilities

• Manage and monitor inbound shipments for export through McLane’s state-of-the-art ERP system.
• Process sales and purchase orders.
• Assist the sales team in preparing international registration documentation.
• Resolve discrepancies in receiving and shipping, and work with suppliers on damage and credit issues
• Communicate with all stakeholders including the sales team, warehouse and loading facilities, freight forwarders, vendors, USDA, State Department, customers
• Ensure timely and accurate processing of export shipments.
• Coordinate with sales teams to understand customer requirements and provide sales support.
• Handle customer inquiries and complaints to ensure satisfaction.