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Posted 3h ago•Tempe. AZ

Client Success Manager

MiddleOn-site (Tempe. AZ)Salary undisclosed
Job Description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

Hybrid: In-office Tuesday / Wednesday / Thursday

MediaAlpha is growing in the Agent Lead Marketplace, where insurance agents can buy consumer leads through our transparent, efficient platform. To help maintain and grow our agent lead business, we are looking for a Client Success Manager. Reporting to the Director of Client Success, you will be responsible for maintaining and growing your own book of business.

Objectives of this Role

  • Represent MediaAlpha’s agent team, starting with a comprehensive understanding of our target agents and our lead platform
  • Maintain and grow a book of business
  • Be an extension of your agents’ teams by taking on the role of a trusted consultant
  • Consistently look for ways to improve the MediaAlpha for Agents experience by soliciting constructive feedback and clearly communicating actionable items and ideas to internal teams
  • Help grow the MediaAlpha agent business by

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