Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Arabic Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We take pride in being the bridge for professionals seeking high-impact careers through exclusive jobs in Bulgaria and beyond, ensuring our candidates land in environments where they can truly thrive.
Job Overview
We are currently scouting for a dedicated professional to join our team as an Arabic Speaking Back Office Gaming Support Specialist in Bulgaria. This role is a unique opportunity to immerse yourself in the fast-paced Gaming & Esports industry, providing critical back-office oversight and support to ensure a seamless experience for a global Arabic-speaking player base.
Key Responsibilities
- Manage and resolve complex back-office inquiries for high-profile Gaming & Esports platforms.
- Monitor player accounts to ensure compliance with industry safety standards and fair play regulations.
- Provide high-level, professional communication in Arabic to support player account management.
- Collaborate with internal departments to address technical issues affecting the regional gaming experience.
- Analyze game data and player feedback to suggest improvements for the Arabic-speaking market.
- Maintain meticulous documentation of all support cases wi
