Arabic Speaking Game Support Representative - Work In Sofia, Bulgaria
Arabic Speaking Game Support Representative
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite talent with industry-leading corporations across Europe. As we continue to dominate the Gaming & Esports recruitment landscape, we are proud to offer exclusive career pathways for professionals seeking premium jobs in Bulgaria.
Job Overview
We are searching for a passionate, tech-savvy professional to fill the Arabic Speaking Game Support Representative position in Bulgaria. In this role, you will act as the voice of our client’s premier gaming titles, ensuring a world-class experience for players across the Middle East and North Africa while working in the vibrant hub of the European gaming scene.
Key Responsibilities
- Provide high-quality support to gamers via live chat, email, and social media channels.
- Troubleshoot technical issues related to account management, in-game purchases, and connectivity for major esports titles.
- Maintain deep knowledge of game mechanics, updates, and community trends to assist players effectively.
- Engage with the Arabic-speaking gaming community to foster loyalty and positive brand sentiment.
- Collaborate with international game development teams to report bugs and suggest quality-of-life improvements.
- Ensure all interactions reflect the premium service standards expected in the Gaming &
