Arabic Speaking Player Support Agent Games Account - Work In Sofia, Bulgaria
Arabic Speaking Player Support Specialist for Supercell Games Account
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting top-tier talent with industry-leading global brands. We specialize in executive search and specialized staffing, ensuring that our partners in the Gaming & Esports sector secure the elite workforce needed to maintain their competitive edge in a digital-first economy.
Job Overview
We are currently sourcing passionate candidates for an Arabic Speaking Player Support Specialist for Supercell Games Account position in Bulgaria. This is an exceptional opportunity to join one of the world's most innovative companies, contributing to the player experience of legendary titles within the thriving Gaming & Esports industry while enjoying a fully supported transition to a vibrant European capital.
Key Responsibilities
- Provide world-class support to players across Supercell's iconic game portfolio, ensuring high satisfaction levels.
- Act as a primary point of contact for the Arabic-speaking gaming community, maintaining the brand’s premium reputation.
- Troubleshoot technical, payment, and account-related inquiries to ensure seamless gameplay.
- Collaborate with internal teams within the Gaming & Esports department to escalate recurring issues or bugs effectively.
- Contribute to the continuous impro
