Croatian Speaking Customer Support Representative - Work In Sofia, Bulgaria
Croatian Speaking Customer Support Representative
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-leading organizations in the Customer Support Services sector. As a trusted partner in global human capital, we specialize in facilitating career-defining opportunities that bridge borders and foster professional excellence.
Job Overview
We are currently seeking a motivated professional for a Croatian Speaking Customer Support Representative position in Bulgaria. This role is a perfect match for individuals eager to excel in the Customer Support Services industry while enjoying a vibrant international lifestyle, supported by our comprehensive relocation assistance.
Key Responsibilities
- Provide exceptional service to clients via phone, email, and live chat within the Customer Support Services sector.
- Resolve complex customer inquiries with professionalism, maintaining high satisfaction standards in your native language.
- Document all interactions accurately within the internal database to ensure seamless service delivery.
- Collaborate with cross-functional teams to identify and resolve recurring product or service issues.
- Stay updated on product knowledge and internal procedures to provide the most accurate assistance possible.
- Contribute to the positive reputation of the company by delivering con
