Czech Speaking Customer Agent - Work In Sofia, Bulgaria
Czech Speaking Customer Agent
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with top-tier organizations within the European Customer Support Services sector. We pride ourselves on our bespoke approach to career development, ensuring that our candidates find not just jobs in Bulgaria, but long-term professional homes in a thriving global market.
Job Overview
We are currently seeking a motivated professional for a Czech Speaking Customer Agent position in Bulgaria, based in the vibrant city of Sofia. This is a unique opportunity for a native or fluent speaker to excel within the high-growth Customer Support Services industry while enjoying a comprehensive relocation package designed to make your transition seamless.
Key Responsibilities
- Deliver exceptional support to customers via phone, email, and live chat within the Customer Support Services sector.
- Resolve technical and general inquiries with a focus on high-quality customer satisfaction.
- Maintain detailed records of customer interactions to improve service delivery and standards.
- Collaborate with international team members to ensure consistent service quality across all Czech-speaking markets.
- Stay updated on product knowledge to provide accurate and efficient solutions to end-users.
- Contribute to team targets by maintaining high performance in
