Dutch Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
Dutch Speaking iRobot Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and leading organizations across Europe. We specialize in sourcing top-tier professionals for the most sought-after jobs in Bulgaria, ensuring a seamless transition and a prosperous career path for every candidate we represent.
Job Overview
We are currently seeking a highly skilled individual for a Dutch Speaking iRobot Support Specialist position in Bulgaria to provide premium technical assistance within the innovative consumer electronics sector. This role offers an exceptional opportunity to advance your professional profile while enjoying a high quality of life in a vibrant, growing tech hub.
Key Responsibilities
- Provide expert technical troubleshooting and guidance for premium iRobot consumer electronics products.
- Ensure high-level customer satisfaction by resolving technical queries via phone, email, and chat.
- Maintain comprehensive knowledge of the latest consumer electronics technology and smart home automation devices.
- Document all customer interactions accurately within our CRM to maintain a high standard of service excellence.
- Assist clients with product setup, software updates, and advanced hardware maintenance troubleshooting.
- Collaborate with international teams to optimize support w
