Finnish Speaking Netflix Customer Experts - Work Remote In Greece

Finnish Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently sourcing candidates for the Finnish Speaking Netflix Customer Experts position in Greece, representing a global leader in the streaming platforms industry. This role offers the perfect chance to advance your career while enjoying the sun-drenched beauty of Southern Europe, specifically through these sought-after Finnish-speaking jobs.

Key Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers regarding their streaming platforms accounts.
• Troubleshoot technical issues related to video playback, device compatibility, and connectivity.
• Offer personalized content recommendations to enhance the subscriber's experience on the streaming platform.
• Resolve billing queries and manage subscription account settings with high attention to detail.
• Maintain a high level of customer satisfaction by delivering efficient, friendly, and professional communication.
• Document customer interactions accurately within the CRM to improve service quality across the platform.
• Stay updated on t