German Speaking Customer Service for German insurance group - Work In Greece
German Speaking Customer Service for a leading German insurance group
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in curating exceptional career paths, ensuring that our candidates thrive in roles that offer both professional growth and personal enrichment.
Job Overview
We are currently looking for talented professionals to join our team for the German Speaking Customer Service for a leading German insurance group position in Greece. This is a unique opportunity to advance your career within the insurance sector while enjoying a high quality of life in one of the most vibrant cities in Europe.
Key Responsibilities
- Provide high-quality support to German-speaking clients regarding their insurance policies and coverage inquiries.
- Manage incoming requests via phone, email, and chat, ensuring accuracy and professional standards within the insurance industry.
- Assist policyholders with claims processing, premium payments, and contract updates.
- Maintain comprehensive records of client interactions in our internal CRM systems to ensure top-tier service delivery.
- Collaborate with internal departments to resolve complex insurance queries efficiently.
- Act as a primary point of contact for clients seeking guidance on life, health, or pro
