Greek Speaking Customer Service Agent - Work In Sofia, Bulgaria
Greek Speaking Customer Service Agent
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we specialize in high-impact placements that drive excellence within the global Customer Support Services industry.
Job Overview
We are currently seeking a dynamic professional for a Greek Speaking Customer Service Agent position in Bulgaria, designed for those who excel in client-focused environments. This is a unique opportunity to join one of the most prestigious firms offering jobs in Bulgaria, where your linguistic skills will become a vital asset to our international client base.
Key Responsibilities
- Deliver exceptional support to customers via phone, email, and live chat within the Customer Support Services sector.
- Resolve complex inquiries with precision while maintaining the highest standards of professional communication in Greek.
- Ensure customer satisfaction targets are consistently met to support business growth and quality benchmarks.
- Maintain comprehensive records of client interactions in our internal CRM systems.
- Collaborate with international teams to optimize service workflows and improve user experiences.
- Identify opportunities to provide added value to customers, consistently reflecting the premium standards of Merc
