Greek Speaking Player Support Specialist - Work In Sofia, Bulgaria
Greek Speaking Player Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We take pride in our expertise in sourcing candidates for the most sought-after jobs in Bulgaria, ensuring a seamless bridge between professional excellence and career-defining opportunities.
Job Overview
We are thrilled to present an exclusive opportunity for a Greek Speaking Player Support Specialist position in Bulgaria within the high-octane world of Gaming & Esports. If you are a passionate gamer with a flair for customer engagement, this role offers the perfect environment to accelerate your professional growth while representing world-class gaming brands.
Key Responsibilities
- Provide high-quality technical and account support to players via chat, email, and ticketing systems.
- Champion the user experience by resolving in-game issues, payment queries, and account security concerns.
- Maintain deep knowledge of current Gaming & Esports titles to provide expert guidance to our gaming community.
- Collaborate with cross-functional teams to escalate critical bugs or community trends.
- Ensure all interactions reflect the premium brand voice of our Gaming & Esports partners.
- Continuously gather and report player feedback to enhance future development cycl
