Greek Speaking Player Support Specialist - Work In Sofia, Bulgaria
Greek Speaking Player Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career growth through our exclusive network of jobs in Bulgaria, ensuring candidates find the perfect professional match in a thriving market.
Job Overview
We are seeking a passionate gamer to join a global leader in the Gaming & Esports sector for an exciting Greek Speaking Player Support Specialist position in Bulgaria. This role is perfect for a communicator who understands the nuances of modern gaming culture and wants to build a career in a fast-paced, international environment.
Key Responsibilities
- Provide high-quality support to gaming enthusiasts via chat, email, and social media channels.
- Resolve technical queries, account issues, and billing concerns within the Gaming & Esports ecosystem.
- Maintain a deep understanding of the client’s gaming titles to provide expert guidance to the player base.
- Effectively translate game documentation and support resources from English to Greek.
- Escalate critical bugs and platform issues to the technical development teams to ensure a seamless gaming experience.
- Contribute to a positive and engaging community environment for players in the Greek market.
- Represent the br
