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Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

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Job Description

Greek Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on facilitating career-defining opportunities that empower professionals to thrive in new environments while helping our clients excel in the highly competitive Customer Support Services industry.

Job Overview

We are seeking a talented professional for the Greek Speaking Solutions Consultant position in Bulgaria, designed for those who excel at providing premium service excellence. This role is a perfect match for individuals looking for high-quality Greek-speaking jobs that offer career progression, competitive financial rewards, and the opportunity to live in one of the most vibrant hubs for international business in Southeast Europe.

Key Responsibilities

  • Act as the primary point of contact for Greek-speaking clients, delivering industry-leading support solutions.
  • Resolve complex customer inquiries via phone, email, and chat, ensuring high levels of client satisfaction.
  • Maintain a deep understanding of our products and services within the Customer Support Services sector to provide accurate, value-driven assistance.
  • Document all interactions meticulously within our CRM systems to ensure clear and actionable data for our operations team.
  • Coll

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