Hebrew Speaking Customer Service Agent - Work In Sofia, Bulgaria
Hebrew Speaking Customer Service Agent
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading organizations across Europe. We take pride in our ability to source high-caliber professionals for the most sought-after jobs in Bulgaria, ensuring both our clients and candidates achieve long-term success.
Job Overview
We are currently seeking a motivated professional for a Hebrew Speaking Customer Service Agent position in Bulgaria. This role within the Customer Support Services industry offers a unique opportunity to build your career in a dynamic international environment while enjoying a premium, fully supported relocation experience.
Key Responsibilities
- Provide high-quality support to customers via phone, email, and live chat within the Customer Support Services sector.
- Resolve complex inquiries with precision while maintaining the professional standards of the brand.
- Ensure customer satisfaction by delivering efficient and personalized solutions in Hebrew.
- Collaborate with cross-functional teams to streamline service processes and enhance the user experience.
- Maintain detailed records of customer interactions using internal CRM systems.
- Stay updated on service policies and product knowledge to provide accurate information to all clients.
- Contribute to the positive a
