Italian Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Italian Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke approach to career development and are currently facilitating exclusive jobs in Bulgaria for elite professionals seeking to advance their careers in a dynamic, high-growth environment.
Job Overview
We are searching for a highly motivated professional to fill the Italian Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is perfect for a gaming enthusiast who thrives in a fast-paced environment and wants to provide critical backend support to one of the most exciting sectors in the global esports and gaming industry.
Key Responsibilities
- Manage and resolve complex account queries for Italian-speaking players within the gaming and esports community.
- Conduct thorough background checks and document verification to ensure platform security and compliance with industry regulations.
- Monitor gaming activity and transactions to identify potential risks or fraudulent behavior, upholding the integrity of the platform.
- Coordinate with internal departments to address technical escalations and improve the overall player experience.
- Maintain detailed case records and provide high-quality documentation for al
