Italian Speaking Customer Agent For Singapore Airlines - Work In Athens, Greece
Italian Speaking Customer Service Agent For Singapore Airlines
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career opportunities, consistently setting the gold standard for those seeking international roles and professional growth.
Job Overview
We are currently sourcing candidates for a prestigious Italian Speaking Customer Service Agent For Singapore Airlines position in Greece. This is a unique opportunity to join the aviation industry, providing world-class support for one of the world's most awarded airlines, all while enjoying the vibrant lifestyle of Athens.
Key Responsibilities
- Deliver exceptional customer service support to Singapore Airlines passengers in the Italian language.
- Assist travelers with flight bookings, modifications, cancellations, and complex itinerary management.
- Maintain a deep understanding of aviation industry regulations and airline-specific policies to ensure seamless service.
- Effectively resolve passenger inquiries regarding baggage, loyalty programs, and special travel requirements.
- Act as a brand ambassador for Singapore Airlines, ensuring every interaction reflects their reputation for excellence.
- Collaborate with internal departments to manage flight-related documentation and passenger d
