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Posted 2d ago•Remote

Italian Speaking Customer Service Agent For Avis - Work Remote In Greece

MiddleRemoteSalary undisclosed
Job Description

Italian Speaking Customer Service Agent For Avis

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic global outsourcing sector.

Job Overview

We are currently sourcing candidates for an Italian Speaking Customer Service Agent For Avis position in Greece, a unique role within the fast-paced travel industry. This is the perfect chance to kickstart your career by providing exceptional support to international travelers while enjoying the Mediterranean lifestyle in one of the world's most sought-after destinations.

Key Responsibilities

  • Deliver world-class assistance to Avis customers regarding vehicle rentals and travel logistics.
  • Manage reservation inquiries, modifications, and cancellations with high professional standards.
  • Resolve customer concerns efficiently to ensure a seamless travel experience for every client.
  • Maintain detailed records of customer interactions within the travel industry CRM systems.
  • Collaborate with international team members to uphold the premium brand image of Avis.
  • Provide expert guidance on travel insurance, vehicle categories, and service packages.
  • Contribute to the continuous improvement of service protocols

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