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Posted 2d ago•Remote

Italian Speaking Customer Service Agent For Canon - Work In Athens, Greece

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Job Description

Italian Speaking Customer Service Agent For Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring that both our candidates and clients thrive in the dynamic Customer Support Services industry.

Job Overview

We are thrilled to offer an exclusive opportunity to join a global powerhouse as an Italian Speaking Customer Service Agent For Canon position in Greece. This role is perfect for ambitious professionals seeking to build their career within the Customer Support Services sector while enjoying the vibrant lifestyle that comes with one of the most sought-after Italian-speaking jobs in Europe.

Key Responsibilities

  • Provide world-class support to Canon customers via phone, email, and chat, upholding the brand's premium reputation.
  • Troubleshoot technical issues and provide expert guidance on Canon products within the Customer Support Services environment.
  • Manage and resolve customer inquiries with professionalism, empathy, and efficiency.
  • Maintain accurate records of customer interactions using our state-of-the-art CRM systems.
  • Collaborate with international teams to share knowledge and improve overall service delivery.
  • Strive to meet and exceed personal and team performance target

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