Italian Speaking Customer Service Agent For Edenred - Work In Athens, Greece
Italian Speaking Customer Service Agent For Edenred
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless career transitions, ensuring that every professional placement aligns perfectly with both the candidate's ambitions and the client's excellence.
Job Overview
We are currently sourcing candidates for an Italian Speaking Customer Service Agent For Edenred position in Greece, a fantastic opportunity to join a global leader within the customer support services industry. This role is ideal for professionals seeking one of the most rewarding Italian-speaking jobs in Athens, combining high-level client interaction with the vibrant lifestyle of the Mediterranean.
Key Responsibilities
- Act as the primary point of contact for Italian-speaking clients, providing expert support within the customer support services sector.
- Efficiently resolve inquiries regarding Edenred products and services through multiple channels, including phone, email, and chat.
- Maintain a high level of customer satisfaction by delivering precise information and personalized service solutions.
- Document all client interactions accurately in the CRM system to ensure seamless service continuity.
- Collaborate with internal departments to address complex technical o
