Italian Speaking Customer Service Agent For Imperial - Work Remote In Greece
Italian Speaking Customer Service Agent For Imperial
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We specialize in sourcing exceptional professionals for high-growth roles, ensuring a seamless career transition for our candidates while delivering excellence to our international partners.
Job Overview
We are currently looking for a motivated professional to join our team for the Italian Speaking Customer Service Agent For Imperial position in Greece. This is a unique opportunity to represent a prestigious brand in the consumer electronics industry, providing world-class support while enjoying a Mediterranean lifestyle. If you are seeking Italian-speaking jobs that offer career progression and stability, this role is your perfect match.
Key Responsibilities
- Provide high-quality technical and general assistance to customers regarding premium consumer electronics products.
- Manage inquiries via phone, email, and live chat to ensure total customer satisfaction.
- Troubleshoot common issues related to device hardware, software updates, and product features.
- Maintain detailed records of customer interactions within the CRM system to improve service delivery.
- Educate clients on the latest product launches and features within the consumer electronics
