Italian Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Italian Speaking Rent-a-Car Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we specialize in bridging the gap for professionals seeking rewarding career paths and high-growth opportunities within the European market.

Job Overview

We are currently looking for a motivated professional to fill the Italian Speaking Rent-a-Car Consultant position in Bulgaria. This unique role in the travel industry offers a fantastic opportunity to kickstart your career abroad while providing exceptional service to travelers seeking seamless rental experiences.

Key Responsibilities

• Provide high-quality customer support to Italian-speaking clients regarding car rental bookings and modifications.
• Manage reservation inquiries and provide expert travel industry advice to ensure customer satisfaction.
• Handle conflict resolution and troubleshooting for vehicle pickup and return issues across various international locations.
• Promote and upsell additional travel services, such as premium insurance coverage and vehicle upgrades.
• Maintain detailed records of customer interactions within the company database, ensuring accuracy and efficiency.
• Collaborate with global travel partners to streamline the rental process for a diverse range of internation