Lithuanian Speaking Support Specialist - Work In Sofia, Bulgaria
Lithuanian Speaking Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the Customer Support Services sector. With a reputation for excellence, we pride ourselves on facilitating career growth while helping our global partners scale their operations through high-quality recruitment solutions.
Job Overview
We are currently looking for a motivated professional to fill the Lithuanian Speaking Support Specialist position in Bulgaria. This is a unique opportunity to join a fast-growing team in the dynamic Customer Support Services industry, offering a seamless relocation experience and a career path that rewards performance and linguistic expertise.
Key Responsibilities
- Provide exceptional omnichannel support to customers, representing a leading global brand within the Customer Support Services industry.
- Resolve complex inquiries via phone, email, and live chat while maintaining the highest standards of professional communication in Lithuanian.
- Ensure customer satisfaction by identifying needs and delivering accurate, empathetic, and efficient solutions.
- Accurately document customer interactions within the CRM system to track progress and identify service trends.
- Collaborate with international teams to maintain quality benchmarks and contribute to team perfo
