Norwegian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Norwegian Speaking Fitbit Products Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their career while contributing to the excellence of our global partners.
Job Overview
We are currently looking for a motivated professional to join our team in Sofia for the Norwegian Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a unique opportunity to combine your passion for the Fitness & Wellness industry with your linguistic expertise, providing high-level support for innovative wearable technology products.
Key Responsibilities
- Provide expert, high-quality technical support for users of Fitbit products in the Norwegian language.
- Assist customers with troubleshooting and optimizing their fitness tracking devices and wellness applications.
- Promote the core values of the Fitness & Wellness industry by educating users on healthy habits and device integration.
- Manage incoming inquiries via phone, email, and live chat with a focus on delivering a premium customer experience.
- Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
- Maintain detailed d