Polish Speaking Player Support Specialist - Work In Sofia, Bulgaria
Polish Speaking Player Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We are proud to facilitate high-impact career opportunities, including exclusive Polish-speaking jobs for candidates seeking to elevate their professional trajectory in the dynamic Gaming & Esports sector.
Job Overview
We are currently sourcing passionate gamers for a Polish Speaking Player Support Specialist position in Bulgaria. This role is designed for individuals who thrive in fast-paced gaming environments and are dedicated to providing world-class support to players, ensuring an elite experience within the global Esports community.
Key Responsibilities
- Provide high-quality technical and account support to Polish-speaking players via live chat, email, and ticketing systems.
- Represent major gaming titles with professionalism, serving as the primary point of contact for the user base.
- Troubleshoot in-game issues, payment concerns, and account security queries specific to the Esports ecosystem.
- Engage with the gaming community to foster positive sentiment and loyalty toward the brand.
- Collaborate with internal teams to escalate critical bugs or systemic issues found within gaming platforms.
- Maintain comprehensive knowledge of gaming trends and platform
