Portuguese Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece
Portuguese Speaking Customer Experts for Mercedes-Benz
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on facilitating career-defining roles that offer growth, stability, and professional prestige in the most sought-after industry sectors.
Job Overview
We are currently sourcing exceptional candidates for the Portuguese Speaking Customer Experts for Mercedes-Benz position in Greece, a pivotal role within the dynamic automotive industry. This is a unique opportunity to represent a world-renowned automotive leader while enjoying a high quality of life through our premier jobs in Greece.
Key Responsibilities
- Act as the primary point of contact for Portuguese-speaking clients, ensuring an elite level of service consistent with the Mercedes-Benz brand.
- Provide expert guidance on vehicle features, maintenance inquiries, and technical support within the automotive sector.
- Manage end-to-end customer interactions, resolving complex queries with precision and professional empathy.
- Maintain comprehensive knowledge of the latest automotive product launches and service updates.
- Coordinate seamlessly with internal teams to ensure timely resolution of client needs and high satisfaction scores.
- Accurately document customer feedback and service intera
