Portuguese Speaking Customer Experts for messaging app - Work In Athens, Greece
Portuguese Speaking Customer Experts for messaging app
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities that prioritize professional growth, cultural immersion, and excellence within the global business sector.
Job Overview
We are currently seeking talented professionals for the Portuguese Speaking Customer Experts for messaging app position in Greece to join a dynamic team in the vibrant Social Media industry. This role offers an incredible opportunity to advance your career while living in one of the most culturally rich destinations, with many seeking out these unique Portuguese-speaking jobs for the unparalleled lifestyle benefits they provide.
Key Responsibilities
- Provide high-quality support to users of a leading global messaging app within the Social Media sector.
- Manage daily inquiries through various digital channels, ensuring user satisfaction and platform safety.
- Monitor and analyze social media trends to improve user experience and engagement.
- Resolve technical and non-technical issues with efficiency and a professional, brand-aligned tone.
- Maintain comprehensive knowledge of the messaging platform's features and updates.
- Collaborate with international teams to ensure seam
